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Frequently Asked Questions
Find answers to common questions about our services, process, and policies.
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General Questions
Do you offer free estimates?
Yes! We provide free, no-obligation estimates for all projects. Contact us to schedule a consultation, and we’ll assess your space, discuss your goals, and provide a detailed written estimate.
Are you licensed and insured?
Yes, Enclev Residential is fully insured. We carry liability insurance to protect both our team and your property throughout every project.
What areas do you serve?
We proudly serve Philadelphia and the surrounding suburbs, including Bucks County, Montgomery County, Delaware County, and Chester County. If you’re unsure whether we serve your area, just give us a call!
How do I get started on my project?
Simply call or text us at (267) 591-3924 or use our online contact form. We’ll schedule a consultation to discuss your project and provide a free estimate. It’s that easy!
Flooring Questions
How long does flooring installation take?
The timeline depends on the size of the area and type of flooring. A standard room (150-200 sq ft) typically takes 1-2 days for installation. Larger projects or tile installations may take longer. We’ll provide a specific timeline during your consultation.
What types of flooring do you install?
We specialize in luxury vinyl plank (LVP), laminate flooring, and tile. We handle all aspects including subfloor preparation, removal of old flooring, and baseboard/trim installation.
Do you help with material selection?
Absolutely! We can guide you through material options based on your budget, lifestyle, and design preferences. We work with quality suppliers and can help you choose the best flooring, tile, or other materials for your specific needs.
How do I prepare my home for a flooring project?
We recommend removing small items and valuables from the work area. Furniture removal can be discussed during the estimate—we can help move items if needed. We’ll provide specific preparation instructions based on your project.
What is LVP flooring and why is it popular?
LVP (Luxury Vinyl Plank) is a waterproof, durable flooring option that mimics the look of hardwood. It’s popular because it’s affordable, easy to maintain, scratch-resistant, and works well in any room including kitchens and bathrooms.
Remodeling Questions
How long does a kitchen remodel take?
Kitchen remodel timelines vary based on scope. A minor update (new countertops, backsplash) might take a few days, while a more comprehensive remodel can take 1-3 weeks. We’ll provide a detailed timeline during your consultation.
How long does a bathroom remodel take?
Bathroom remodels typically range from a few days for simple updates to 1-2 weeks for more extensive renovations. Tile work and custom features may extend the timeline. We’ll discuss timing during your estimate.
Can you work with my existing layout?
Yes! We can work with your existing layout for updates and improvements. If you’re interested in layout changes, we can discuss options and what’s involved during the consultation.
Payment & Policies
What is your payment policy?
We typically require a deposit to secure your project date, with the balance due upon completion. Specific payment terms are outlined in your estimate. We accept various payment methods for your convenience.
Do you guarantee your work?
Yes, we stand behind our craftsmanship. If any issues arise related to our installation work, we’ll make it right. We take pride in doing the job correctly the first time.
What happens if there are unexpected issues during the project?
We communicate openly throughout the project. If we encounter any unexpected issues (like subfloor damage or hidden problems), we’ll discuss options with you before proceeding and provide transparent pricing for any additional work needed.
Still Have Questions?
We’re here to help. Reach out to us and we’ll be happy to answer any questions you may have about your project.